Knowledge Base
Frequently Asked Questions
Find answers to the most common questions about listing your home on the MLS with OnMLS.
Brokerage services provided by your assigned licensed broker, a licensed brokerage. OnMLS facilitates MLS listings through our licensed broker of record.
Choose a category or expand everything to scan every answer.
Category
Pricing
The Free plan is $0/month — the only closing cost is a 0.50% brokerage fee charged by your assigned licensed broker when your home sells. OnMLS does not charge a commission.
your assigned licensed broker's 0.50% brokerage fee is collected at closing, not before. If your home doesn't sell, you pay nothing extra.
The 0.50% listing fee is charged by your assigned licensed broker at closing — only when your home sells. It is deducted from your proceeds at settlement. You pay nothing upfront. If your home does not sell, you owe nothing.
Category
Getting Started
After you complete your listing preparation, your assigned licensed broker reviews your submission and submits it to the local MLS. Broker review plus MLS processing typically takes 24–48 hours, though timelines vary by market. Your listing is not active until the broker approves and the MLS accepts it.
No. Your listing is submitted through our licensed partner brokerage. Brokerage services provided by your assigned licensed broker, a licensed brokerage.
Property address, basic details (beds, baths, sqft), photos, and a description. We guide you through it.
The Multiple Listing Service (MLS) is a database used by real estate agents to share listing information. Being on the MLS gives your home maximum exposure to buyers and agents.
OnMLS is expanding nationally. Check the listing form for current availability in your area.
Category
Photos
Yes — upload up to 50 high-res photos from your phone or computer.
Our AI digitally furnishes empty rooms in your photos, helping buyers visualize the space. Included free.
Category
Manage Listing
Yes. Update your price, description, photos, and other details at any time from your dashboard.
Yes. You can request a listing cancellation or withdrawal through your dashboard at any time. Your licensed broker processes the cancellation with the MLS. There are no cancellation fees on the Free plan.
You manage your showing availability from your dashboard — set available times, approve or decline requests, and add open house dates. Your licensed broker coordinates with showing agents and forwards feedback to your dashboard.
Category
Selling
OnMLS provides pricing intelligence tools based on recent comparable sales in your area. You set your own price — our tools help you make an informed decision.
Selling timelines vary significantly by market, pricing, condition, and buyer demand. There is no typical timeframe. Your assigned licensed broker can discuss market conditions in your area.
Buyer-agent commission is separate, optional, and negotiable. You control the amount offered, if any. Your assigned licensed broker can help you understand what is typical in your local market.
Category
Account & Security
Buyer agents submit offers through the MLS system. Your contact information is kept private; all inquiries come through your OnMLS dashboard.
Click "Forgot Password" on the login page. You'll receive an email with a secure link to create a new password within minutes.
Yes. We use industry-standard encryption for all data in transit and at rest. We share your information with our licensed brokerage partner (your assigned licensed broker) to facilitate MLS listing submission, and with analytics providers (Google Analytics, Facebook Pixel) to improve our services. See our Privacy Policy and Cookie Policy for details.
Brokerage services provided by your assigned licensed broker, a licensed brokerage. OnMLS is a technology platform that facilitates MLS listings through our licensed brokerage partner.
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